enhancing access for individuals with limited english profiency toolkit

Escape

Safety Alert: If you believe your computer activities are being monitored, please access this site from a safer computer. To immediately exit this site, click the escape button. If you are in immediate danger, contact 911, a local crisis line, or the U.S. National Domestic Violence Hotline at 1-800-799-7233 and TTY 1-800-787-3224.

Safety Alert: If you believe your computer activities are being monitored, please access this site from a safer computer. To immediately exit this site, click the escape button. If you are in immediate danger, contact 911, a local crisis line, or the U.S. National Domestic Violence Hotline at 1-800-799-7233 and TTY 1-800-787-3224.

The Federal Interagency Working Group on Limited English Proficiency offers guidance on what constitutes vital documents: “A document will be considered vital if it contains information that is critical for accessing the agency’s program or activities, or is required by law.”  These include, but are not limited to:

  • Complaint, consent, release or waiver forms;
  • Claim or application forms;
  • Letters or notices pertaining to the reduction, denial, or termination of services or programs or that require a response;
  • Time-sensitive notices, including notice of hearing, grand jury or deposition appearance, or other investigation or litigation-related deadlines;
  • Form or written material related to individual rights;
  • Notice of rights, requirements, or responsibilities; and,
  • Notices regarding the availability of free language assistance services.