enhancing access for individuals with limited english profiency toolkit

Escape

Safety Alert: If you believe your computer activities are being monitored, please access this site from a safer computer. To immediately exit this site, click the escape button. If you are in immediate danger, contact 911, a local crisis line, or the U.S. National Domestic Violence Hotline at 1-800-799-7233 and TTY 1-800-787-3224.

Safety Alert: If you believe your computer activities are being monitored, please access this site from a safer computer. To immediately exit this site, click the escape button. If you are in immediate danger, contact 911, a local crisis line, or the U.S. National Domestic Violence Hotline at 1-800-799-7233 and TTY 1-800-787-3224.

Video or audio recordings that cover basic information (such as orientation to shelter) are a convenient and cost-effective strategy for those times when bilingual advocates are not available. Similarly, pictograms, fotonovelas, and graphic novels can be used to help communicate some concepts with survivors with LEP.

Additional Resources

This domestic violence pictorial Interview booklet is an example of a tool that could be used when bilingual advocates or interpreters are not available.   

Fotonovelas are useful for communicating critical information with minimal text. If you want to consider developing a fotonovela flyer to help you communicate with survivors with LEP, samples of fotonovelas include:

Florida Coalition Against Domestic Violence, Tomando Acción flyer.

A student project (in Spanish) that includes a description of their process for developing the fotonovela.

A tool developed by "Comunidades Trabajando por la Vida de las Mujeres" Coordinated by PATH/Alianza InterCambios.